1. |
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Making reservations and checking in (Ground staff 1) |
Course Orientation
Making reservation for customers
-Making reservation for customers |
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Making reservations and checking in (Ground staff 1) |
Checking in
customers for a flight |
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Making reservations and checking in (Ground staff 1) |
Types of airline employees |
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2. |
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In the VIP lounge and at the boarding gate (Ground staff 2) |
Letting customers into the VIP lounge |
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In the VIP lounge and at the boarding gate (Ground staff 2) |
Assisting passengers at the boarding gate |
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In the VIP lounge and at the boarding gate (Ground staff 2) |
Cabin crew members and their roles |
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3. |
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Cabin crew 1 |
Greeting during boarding |
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Cabin crew 1 |
Carry-on items & special passengers 1 |
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Cabin crew 1 |
Carry-on items & special passengers 2 |
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4. |
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Cabin crew 2 |
Seating during boarding 1 |
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Cabin crew 2 |
Seating during boarding 2 |
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Cabin crew 2 |
Seating during boarding 3 |
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5. |
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Cabin crew 3 |
Preparing for takeoff I 1 |
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Cabin crew 3 |
Preparing for takeoff I 2 |
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Cabin crew 3 |
Preparing for takeoff I 3 |
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6. |
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Cabin crew 4 |
Preparing for takeoff II 1 |
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Cabin crew 4 |
Preparing for takeoff II 2 |
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Cabin crew 4 |
Preparing for takeoff II 3 |
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7. |
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Cabin crew 5 |
Beverage service 1 |
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Cabin crew 5 |
Beverage service 2 |
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Cabin crew 5 |
Beverage service 3 |
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8. |
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Cabin crew 6 |
Meal Service 1 |
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Cabin crew 6 |
Meal Service 2 |
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Cabin crew 6 |
Meal Service 3 |
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9. |
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Cabin crew 7 |
Entry Documents 1 |
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Cabin crew 7 |
Entry Documents 2 |
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Cabin crew 7 |
Entry Documents 3 |
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10. |
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Cabin crew 8 |
In-flight duty-free sales 1 |
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Cabin crew 8 |
In-flight duty-free sales 2 |
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Cabin crew 8 |
In-flight duty-free sales 3 |
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11. |
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Cabin crew 9 |
Passengers experiencing discomfort 1 |
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Cabin crew 9 |
Passengers experiencing discomfort 2 |
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Cabin crew 9 |
Passengers experiencing discomfort 3 |
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12. |
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Cabin crew 10 |
Preparing for landing & saying farewell 1 |
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Cabin crew 10 |
Preparing for landing & saying farewell 2 |
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Cabin crew 10 |
Preparing for landing & saying farewell 3 |
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13. |
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Cabin crew 11 |
In-flight announcement 1 |
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Cabin crew 11 |
In-flight announcement 2 |
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Cabin crew 11 |
In-flight announcement 3 |
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