1. | Introduction:Operations and Supply Chain Management Strategy and Sustainability | An overview of operations management Strategic aspects of OM | ||
2. | Strategic Capacity Management | Capacity and trade-offs | ||
3. | Production Processes | Process design and management 1 | ||
4. | Service Processes | Process design and management 2 | ||
5. | Quality Management and Six Sigma | Quality design and control | ||
6. | Projects | Project Management | ||
7. | Global Sourcing and Procurement | Outsourcing | ||
8. | Inventory Control | Inventory models | ||
9. | Material Requirements Planning | MRP/ERP |